Collecting Rent For Your Investment

We fully enforce the terms of the lease agreement beginning with rent collection.

Our goal is for you to be paid in full, on time, each month. Therefore, we prepare and handle the lease documents, lease signing, and rent collection each month. Our residents are offered a variety of options to pay rent—from online to in-person. We offer these conveniences to help ensure that you get your money as quickly as possible each month.

The 80% of our residents pay their monthly rent through our secure Tenant Portal.
Rent is due on the first day of each month (bank holidays and weekends may sometimes delay rent collection).
Our full time Director of Accounting tracks our tenant payments on a daily basis to ensure we are prompt to respond to non-payments or NSF payments should they occur.
99% of our tenants pay their rent each month. But should a tenant not pay the rent due, we have fair but tight rent collection policies in place that comply with state law requirements.
We close out our accounting month by the 10th day of each month and then issue your owner payment funds through ACH directly to your bank account of choice.

Have a Question?

Our Rent Collection Process

Rent is due on the 1st day of each month.
We offer our tenants a grace-period until the 3rd day of the month.
If rent is not received by the 3rd day of the month we initiate our internal collection process.
We have the state-required legally compliant 10-day demand notice prepared on your behalf.
This 10-day demand notice must be personally served to the tenant and the law requires two separate service attempts over a minimum of two different days. We provide this notice service as many times as needed on your behalf, and at no cost to you.
We continue to follow up with the tenant during this 10-day waiting period.
If we have not received the funds due by the end of this 10-day period we will file a court date through our eviction attorney. If necessary, we handle the entire eviction process on your behalf.
Although it is very rare, if necessary, we will fully complete the legal eviction process even if that requires a physical eviction at the property with the local county sheriff.

What happens when a long-term tenant can’t pay rent?

Sometimes even the best tenants run into financial problems. When this happens, we put this tenant in contact with our network of local housing aid agencies.

We also have an in-house rental assistance program, Grace-Gives, which we created to help responsible residents pay their rent during unexpected financial emergencies. Since 2019 we have paid over $50,000 in rent on behalf of dozens of our residents.

How Grace Property Management Gives Back

What We Do as Your Denver Property Manager

Getting Your Property Rent Ready

When a resident moves out, we complete the security deposit disposition process. We then oversee the make-ready process on your behalf to ensure your property meets the detailed Colorado habitability standards, attracts high quality residents, and rents quickly.
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Legal Compliance

Colorado highly regulates all aspects of renting a home. From advertising, to applicant screening and lease language, required repair timelines and security deposit return requirements; we ensure full legal compliance to minimize the risk of owning rental real estate in Colorado.
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Marketing

Effective marketing is a key to attract high quality applicants. We prepare a custom market analysis for each property we manage to determine the optimal rent to maximize the financial return on your investment.
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Tenant Screening

Our time tested applicant screening process combines personalized processing and advanced data search technology to keep the bad tenants out and attract long term, high quality residents. We have screened over 20,000 applications.
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Lease Execution & Renewals

Our lease package is created by TSM, a top Colorado landlord law firm and includes multiple lease addendums for maximum legal protection.
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Rent Collection

We believe that if you do not get paid - then we should not get paid either. We work to ensure you get paid on time, and our rental collection rate averages 99%.
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Maintenance

Our 24/7 Repair Center is always open to protect your property around the clock. We have low, normal, and urgent protocols to ensure cost control and pre-screen all of our vendors.
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Financial

With our detailed financial reporting tools and secure online owner portal, you will have 24/7 online access to your financial information.
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Eviction & Pet Protection

If a legal eviction becomes necessary we will pay YOUR legal fees - yes you read that right – we will pay. AND... if a pet does damage to your property, WE will pay for that too.
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